• Meaningful Customer Interactions Lead to Better Customer Experiences

    SYKES provides excellent customer experience for your customers. Because Customer Service Agents interact directly with your customers, they're able to learn more about why they're calling. Feedback is also collected directly from the customer. Analysts use innovative tools to analyze the data from the interaction to help Agents respond on the fly. This information is provided to SYKES' partners to help them better understand their customers. SYKES partnerships excel and grow because of transparency alignment and trust.

    published: 06 Jan 2015
  • Transform Your Customer Interactions

    Cisco enables insurance providers to help attract customers and retain existing customers in new and exciting ways. Live video and chat support throughout the customer’s journey of interactions with leads to stronger customer relationships, higher close ratios, and positive customer experiences they’ll want to shout about.

    published: 08 Jan 2016
  • Customer Interactions

    published: 23 Aug 2013
  • Enabling Smarter Customer Interactions

    Hear from Balaji Ram, HCL's AVP & Head of Financial Services, and Scott Davidson, General Manager, Enterprise Application Services, on how third platform technologies are influencing customer experience and service expectations in the financial services industry. The presentation was delivered at the 8th Annual Technology & Innovation -- the Future of Banking & Financial Services, Sydney conference. For more information about the presentation, please reach out to ideas@hcl.com Enabling Smarter Customer Interactions for a Superior Customer Experience • Uncovering paradigm shifts in customer expectations due to disruptive technologies • Creating proactive customer interactions to exceed expectations • Driving customer-centric innovations within your organisation

    published: 03 Jul 2014
  • Superstore - All Customer Interludes and Interactions (Seasons 1-2)

    The customer scene transitions are one of several favorite aspects of this show. Just listen to that great 80's-90's music playing over the loud speakers! It would seem kids are left alone quite a bit in this store, too.

    published: 26 Jul 2017
  • Making customer interactions more positive

    Customer service strategist, Jeff Mowatt www.jeffmowatt.com reveals tips on how to create more positive impressions with customers and coworkers.

    published: 29 Jan 2016
  • Multichannel Customer Interactions

    Customers want flexibility. They want to choose how to contact you. Serve them better with a blended multichannel solution that delivers great experiences one interaction at a time.

    published: 14 Sep 2014
  • customer interactions 3

    published: 19 Jan 2013
  • Customer interactions

    published: 19 Jan 2013
  • Customer Interactions

    published: 09 Aug 2013
  • Optimizing Customer Interactions is all about "Here and Now"

    In this increasingly competitive world, ensuring a highly personalized customer experience is critical for retailers trying to differentiate themselves from the crowd.

    published: 27 Jun 2012
  • Life Jewel Customer Interactions

    A new early-education tech company is disrupting the market with a product that inspires imagination and exploration.

    published: 20 Mar 2017
  • Managing Customers and Customer Interactions

    This short video shows how you can use EverLogic's CRM tools to manage customer relationships and track customer activity and interactions.

    published: 05 Jun 2015
  • Securing Customer Interactions Anytime, Anywhere - Identity Live 2017 - Sydney

    Andrew Latham, Director Customer Engineering, ForgeRock and Michael Watson, Pre-Sales Solution Manager, Daon, present at Identity Live 2017 in Sydney, Australia. Identity is the key to providing compelling products and services for customers. Digital services are leveraging internet of things (IoT) devices–health sensors, home lighting, commercial building control, connected vehicles, and so on–but security, privacy and consent is a major concern. To provide a secure connected experience for customers, you need a holistic identity strategy, where “identities” represent not just humans, but devices, things, and services, and you also need to harness the complex relationships between them. Customers need assurance their interactions with IoT devices are secure, and they need control over ho...

    published: 25 Aug 2017
  • AWKWARD CUSTOMER INTERACTIONS

    Hey guys, back again complaining about work, this time I'm showing you what i come across most of the time, its annoying. PLEASE LIKE SHARE & SUBSCRIBE and if you have anything you want me to do in a video, let me know in the comments! Spotlight Pin: 5494-6728-9551 MISSED THE LAST VIDEO? LINK IS JUST UNDERNEATH! https://www.youtube.com/watch?v=DNPDa8MOF0Y

    published: 08 Nov 2016
  • OPINATOR. Managing Customer Interactions

    published: 19 Mar 2013
  • Optimizing Customer Interactions

    Companies are spending a dwindling amount of face time with customers as consumers become increasingly selective and utilize a plethora of communications channels. Mark Smith, Executive Vice President at Portrait Software, shares his insights on some of the opportunities decision-makers can seize upon to maximize their interactions with customers across various channels. Please sign-up for our FREE eNewletter and get CRM insight delivered right to your inbox. http://www.1to1media.com/registeryoutube.aspx

    published: 15 Jul 2010
  • Banks Gone Digital: How to track customer interactions across channels

    All over the world, financial institutions are prioritizing omnichannel banking initiatives that will unlock new revenue streams and maximize customer banking engagement. For you forward-thinking banks and credit unions, we are pleased to offer the Banks Gone Digital webinar series. The focus of this first webinar will be on tracking customer interactions to gain a better understanding of the cross-channel customer experience. Leave knowing how you can: • Establish a single view into what services are being used and how customers are interacting across all banking channels • Leverage operational data, cash movement data and customer experience data to quickly fix performance issues, analyze the customer experience and identify new revenue streams • Determine customers’ wants and prefe...

    published: 09 Mar 2016
  • Creating Positive Customer Interactions

    How many positive customer interactions are you creating each month?

    published: 07 Mar 2012
  • Customer interactions 2

    published: 19 Jan 2013
  • Why You Should Personalize Digital Customer Interactions

    As a part of the Customer Experience Thought Leadership series, we discuss Why You Should Personalize Digital Customer Interactions

    published: 06 Jul 2017
  • Track customer interactions with TILT IT

    TILT IT is a small motion sensor designed to track customer interactions with products so businesses can optimize and deliver better customer experience. http://tiltit.sg

    published: 23 Feb 2017
  • PlayVox: Quality Assurance Software for Perfect Customer Interactions

    With PlayVox you can run your entire QA program in one centralized place. We help you empower your agents so they can deliver Perfect Customer Interactions.

    published: 02 May 2017
  • Easiest way to analyze customer interactions - in 45 languages - with Gavagai Explorer

    Start a free Trial account here: https://explorer.gavagai.se/#register And check out our onboarding video: https://www.youtube.com/watch?v=08pH2S3y3ow

    published: 14 Jul 2017
  • Customer Interaction

    published: 17 Mar 2017
  • Customer Interaction

    published: 01 Feb 2017
  • Customer Interaction

    published: 17 Oct 2016
  • Customers Interaction

    published: 06 Dec 2015
  • Customer Interactions

    published: 23 Aug 2013
developed with YouTube
Meaningful Customer Interactions Lead to Better Customer Experiences

Meaningful Customer Interactions Lead to Better Customer Experiences

  • Order:
  • Duration: 2:25
  • Updated: 06 Jan 2015
  • views: 1813
videos
SYKES provides excellent customer experience for your customers. Because Customer Service Agents interact directly with your customers, they're able to learn more about why they're calling. Feedback is also collected directly from the customer. Analysts use innovative tools to analyze the data from the interaction to help Agents respond on the fly. This information is provided to SYKES' partners to help them better understand their customers. SYKES partnerships excel and grow because of transparency alignment and trust.
https://wn.com/Meaningful_Customer_Interactions_Lead_To_Better_Customer_Experiences
Transform Your Customer Interactions

Transform Your Customer Interactions

  • Order:
  • Duration: 4:14
  • Updated: 08 Jan 2016
  • views: 1917
videos
Cisco enables insurance providers to help attract customers and retain existing customers in new and exciting ways. Live video and chat support throughout the customer’s journey of interactions with leads to stronger customer relationships, higher close ratios, and positive customer experiences they’ll want to shout about.
https://wn.com/Transform_Your_Customer_Interactions
Customer Interactions

Customer Interactions

  • Order:
  • Duration: 0:13
  • Updated: 23 Aug 2013
  • views: 141
videos
https://wn.com/Customer_Interactions
Enabling Smarter Customer Interactions

Enabling Smarter Customer Interactions

  • Order:
  • Duration: 6:18
  • Updated: 03 Jul 2014
  • views: 535
videos
Hear from Balaji Ram, HCL's AVP & Head of Financial Services, and Scott Davidson, General Manager, Enterprise Application Services, on how third platform technologies are influencing customer experience and service expectations in the financial services industry. The presentation was delivered at the 8th Annual Technology & Innovation -- the Future of Banking & Financial Services, Sydney conference. For more information about the presentation, please reach out to ideas@hcl.com Enabling Smarter Customer Interactions for a Superior Customer Experience • Uncovering paradigm shifts in customer expectations due to disruptive technologies • Creating proactive customer interactions to exceed expectations • Driving customer-centric innovations within your organisation
https://wn.com/Enabling_Smarter_Customer_Interactions
Superstore - All Customer Interludes and Interactions (Seasons 1-2)

Superstore - All Customer Interludes and Interactions (Seasons 1-2)

  • Order:
  • Duration: 16:05
  • Updated: 26 Jul 2017
  • views: 2793
videos
The customer scene transitions are one of several favorite aspects of this show. Just listen to that great 80's-90's music playing over the loud speakers! It would seem kids are left alone quite a bit in this store, too.
https://wn.com/Superstore_All_Customer_Interludes_And_Interactions_(Seasons_1_2)
Making customer interactions more positive

Making customer interactions more positive

  • Order:
  • Duration: 3:54
  • Updated: 29 Jan 2016
  • views: 337
videos
Customer service strategist, Jeff Mowatt www.jeffmowatt.com reveals tips on how to create more positive impressions with customers and coworkers.
https://wn.com/Making_Customer_Interactions_More_Positive
Multichannel Customer Interactions

Multichannel Customer Interactions

  • Order:
  • Duration: 1:59
  • Updated: 14 Sep 2014
  • views: 2055
videos
Customers want flexibility. They want to choose how to contact you. Serve them better with a blended multichannel solution that delivers great experiences one interaction at a time.
https://wn.com/Multichannel_Customer_Interactions
customer interactions 3

customer interactions 3

  • Order:
  • Duration: 6:10
  • Updated: 19 Jan 2013
  • views: 794
videos
https://wn.com/Customer_Interactions_3
Customer interactions

Customer interactions

  • Order:
  • Duration: 7:54
  • Updated: 19 Jan 2013
  • views: 1972
videos
https://wn.com/Customer_Interactions
Customer Interactions

Customer Interactions

  • Order:
  • Duration: 0:17
  • Updated: 09 Aug 2013
  • views: 35
videos
https://wn.com/Customer_Interactions
Optimizing Customer Interactions is all about "Here and Now"

Optimizing Customer Interactions is all about "Here and Now"

  • Order:
  • Duration: 2:05
  • Updated: 27 Jun 2012
  • views: 486
videos
In this increasingly competitive world, ensuring a highly personalized customer experience is critical for retailers trying to differentiate themselves from the crowd.
https://wn.com/Optimizing_Customer_Interactions_Is_All_About_Here_And_Now
Life Jewel Customer Interactions

Life Jewel Customer Interactions

  • Order:
  • Duration: 1:23
  • Updated: 20 Mar 2017
  • views: 3
videos
A new early-education tech company is disrupting the market with a product that inspires imagination and exploration.
https://wn.com/Life_Jewel_Customer_Interactions
Managing Customers and Customer Interactions

Managing Customers and Customer Interactions

  • Order:
  • Duration: 4:54
  • Updated: 05 Jun 2015
  • views: 321
videos
This short video shows how you can use EverLogic's CRM tools to manage customer relationships and track customer activity and interactions.
https://wn.com/Managing_Customers_And_Customer_Interactions
Securing Customer Interactions Anytime, Anywhere  - Identity Live 2017 - Sydney

Securing Customer Interactions Anytime, Anywhere - Identity Live 2017 - Sydney

  • Order:
  • Duration: 37:05
  • Updated: 25 Aug 2017
  • views: 59
videos
Andrew Latham, Director Customer Engineering, ForgeRock and Michael Watson, Pre-Sales Solution Manager, Daon, present at Identity Live 2017 in Sydney, Australia. Identity is the key to providing compelling products and services for customers. Digital services are leveraging internet of things (IoT) devices–health sensors, home lighting, commercial building control, connected vehicles, and so on–but security, privacy and consent is a major concern. To provide a secure connected experience for customers, you need a holistic identity strategy, where “identities” represent not just humans, but devices, things, and services, and you also need to harness the complex relationships between them. Customers need assurance their interactions with IoT devices are secure, and they need control over how all of their data is used and shared. Learn how you can solve these and other challenging customer identity and access management (CIAM) problems today, and be ready for the identity challenges of the future with ForgeRock. For more information on Identity Live 2017, visit www.summits.forgerock.com.
https://wn.com/Securing_Customer_Interactions_Anytime,_Anywhere_Identity_Live_2017_Sydney
AWKWARD CUSTOMER INTERACTIONS

AWKWARD CUSTOMER INTERACTIONS

  • Order:
  • Duration: 5:35
  • Updated: 08 Nov 2016
  • views: 175
videos
Hey guys, back again complaining about work, this time I'm showing you what i come across most of the time, its annoying. PLEASE LIKE SHARE & SUBSCRIBE and if you have anything you want me to do in a video, let me know in the comments! Spotlight Pin: 5494-6728-9551 MISSED THE LAST VIDEO? LINK IS JUST UNDERNEATH! https://www.youtube.com/watch?v=DNPDa8MOF0Y
https://wn.com/Awkward_Customer_Interactions
OPINATOR. Managing Customer Interactions

OPINATOR. Managing Customer Interactions

  • Order:
  • Duration: 1:57
  • Updated: 19 Mar 2013
  • views: 2369
videos
https://wn.com/Opinator._Managing_Customer_Interactions
Optimizing Customer Interactions

Optimizing Customer Interactions

  • Order:
  • Duration: 5:47
  • Updated: 15 Jul 2010
  • views: 1196
videos
Companies are spending a dwindling amount of face time with customers as consumers become increasingly selective and utilize a plethora of communications channels. Mark Smith, Executive Vice President at Portrait Software, shares his insights on some of the opportunities decision-makers can seize upon to maximize their interactions with customers across various channels. Please sign-up for our FREE eNewletter and get CRM insight delivered right to your inbox. http://www.1to1media.com/registeryoutube.aspx
https://wn.com/Optimizing_Customer_Interactions
Banks Gone Digital: How to track customer interactions across channels

Banks Gone Digital: How to track customer interactions across channels

  • Order:
  • Duration: 50:09
  • Updated: 09 Mar 2016
  • views: 249
videos
All over the world, financial institutions are prioritizing omnichannel banking initiatives that will unlock new revenue streams and maximize customer banking engagement. For you forward-thinking banks and credit unions, we are pleased to offer the Banks Gone Digital webinar series. The focus of this first webinar will be on tracking customer interactions to gain a better understanding of the cross-channel customer experience. Leave knowing how you can: • Establish a single view into what services are being used and how customers are interacting across all banking channels • Leverage operational data, cash movement data and customer experience data to quickly fix performance issues, analyze the customer experience and identify new revenue streams • Determine customers’ wants and preferences through on-demand analytics
https://wn.com/Banks_Gone_Digital_How_To_Track_Customer_Interactions_Across_Channels
Creating Positive Customer Interactions

Creating Positive Customer Interactions

  • Order:
  • Duration: 6:56
  • Updated: 07 Mar 2012
  • views: 71
videos
How many positive customer interactions are you creating each month?
https://wn.com/Creating_Positive_Customer_Interactions
Customer interactions 2

Customer interactions 2

  • Order:
  • Duration: 4:36
  • Updated: 19 Jan 2013
  • views: 1001
videos
https://wn.com/Customer_Interactions_2
Why You Should Personalize Digital Customer Interactions

Why You Should Personalize Digital Customer Interactions

  • Order:
  • Duration: 2:06
  • Updated: 06 Jul 2017
  • views: 48
videos
As a part of the Customer Experience Thought Leadership series, we discuss Why You Should Personalize Digital Customer Interactions
https://wn.com/Why_You_Should_Personalize_Digital_Customer_Interactions
Track customer interactions with TILT IT

Track customer interactions with TILT IT

  • Order:
  • Duration: 1:24
  • Updated: 23 Feb 2017
  • views: 516
videos
TILT IT is a small motion sensor designed to track customer interactions with products so businesses can optimize and deliver better customer experience. http://tiltit.sg
https://wn.com/Track_Customer_Interactions_With_Tilt_It
PlayVox: Quality Assurance Software for Perfect Customer Interactions

PlayVox: Quality Assurance Software for Perfect Customer Interactions

  • Order:
  • Duration: 1:15
  • Updated: 02 May 2017
  • views: 286
videos
With PlayVox you can run your entire QA program in one centralized place. We help you empower your agents so they can deliver Perfect Customer Interactions.
https://wn.com/Playvox_Quality_Assurance_Software_For_Perfect_Customer_Interactions
Easiest way to analyze customer interactions -  in 45 languages - with Gavagai Explorer

Easiest way to analyze customer interactions - in 45 languages - with Gavagai Explorer

  • Order:
  • Duration: 3:18
  • Updated: 14 Jul 2017
  • views: 117
videos
Start a free Trial account here: https://explorer.gavagai.se/#register And check out our onboarding video: https://www.youtube.com/watch?v=08pH2S3y3ow
https://wn.com/Easiest_Way_To_Analyze_Customer_Interactions_In_45_Languages_With_Gavagai_Explorer
Customer Interaction

Customer Interaction

  • Order:
  • Duration: 2:09
  • Updated: 17 Mar 2017
  • views: 12
videos
https://wn.com/Customer_Interaction
Customer Interaction

Customer Interaction

  • Order:
  • Duration: 10:55
  • Updated: 01 Feb 2017
  • views: 10
videos
https://wn.com/Customer_Interaction
Customer Interaction

Customer Interaction

  • Order:
  • Duration: 0:36
  • Updated: 17 Oct 2016
  • views: 2
videos
https://wn.com/Customer_Interaction
Customers Interaction

Customers Interaction

  • Order:
  • Duration: 0:29
  • Updated: 06 Dec 2015
  • views: 6
videos
https://wn.com/Customers_Interaction
Customer Interactions

Customer Interactions

  • Order:
  • Duration: 0:13
  • Updated: 23 Aug 2013
  • views: 129
videos
https://wn.com/Customer_Interactions
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